Email Whitelist Instructions

Outlook

• For 2003, 2007 and Express – Without an example email address in your inbox:
  1. Select Actions from the toolbar at the top of the screen.
  2. Select Junk E-mail.
  3. Select Junk E-mail Options…
  4. Click the Safe Sender tab.
  5. Click Add.
  6. Type in the email address you wish to add to your safe sender list.
  7. Click OK.
• For 2003, 2007 and Express – With an example email address in your inbox:
  1. Open the email.
  2. In the Toolbar options at the top, click the Safe Lists drop-down.
     Note: This is located in the “Junk Email" section
  3. Select “Add sender to Address book".
  4. Click OK.
• For 2003, 2007 and Express – To white list an entire domain:
  1. Open the email.
  2. In the Toolbar options at the top, click the Safe Lists drop-down. 
     Note: This is located in the “Junk Email" section
  3. Select “Add Sender's Domain (@example.com) to Safe Senders List.
  4. Click OK.
• For 2010
  1. In Outlook, go to the Home tab.
  2. Click the Junk button.
  3. Choose “Junk E-Mail Options" from the drop-down list.
  4. Go to the Safe Senders tab.
  5. Type in either the email address or the domain name you wish to add.
  6. Click OK.
• For 2013

1. In Outlook, go to the Home tab.
2. Click Junk > Junk Email Options.
3. Select the Safe Senders Tab and click Add.
4. In the Add address or domain box, enter the email address or the domain name you want to whitelist.
5. Click OK and close the window.

• Express
  1. In Outlook, go to the Tools menu.
  2. Select “Address Book".
  3. Click New and select New Contact from the drop-down menu.
  4. Type in email address and include any details you want.
  5. Click OK.

Gmail

To ensure that you receive emails in your inbox, you can add the email address to your contact list. If one of our mails has been moved to the spam folder, you can mark it “Not Spam" to whitelist it.

1. Select contacts from the options on the left side of the Gmail Inbox.
2. Select Create Contact on the top menu.
3. Enter the email address in the primary email box.
4. Select Save.

Yahoo

In Yahoo Mail, your Contacts list is your whitelist. To add the From Address to your Yahoo Contacts:

1. Open your Yahoo mailbox.
2. Click the address book icon under the Yahoo! Mail logo. When you roll your mouse over it, it will say Contacts.
3. Click “New Contact".
4. Fill in the fields of your Contact.
5. Click Save.

MacMail

1. Open the email.
2. Ctrl-click the sender's email address and select “Open in Address Book."
3. Verify the sender's contact details.
4. Fill in the fields of your Contact.
5. Click Save.